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Privacy Policy

Last update: May 2019

The Canadian Trucking Alliance (“us”, “we”, or “our”) operates http://www.cantruck.ca. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing the programs and/or services outlined below and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy and agree to be bound by this Privacy Policy.  This Privacy Policy is a binding agreement between us and you as the user of the Site and/or our services.

Your Personal Information will remain confidential and will not knowingly be disclosed to or made available to anyone outside of our organization except as set out in this Privacy Policy. Within our organization, only those people that require access to your Personal Information for the purposes described below will have access to such information.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, address, email address, telephone number, age and gender (“Personal Information”).

We may collect additional Personal Information from you from time to time. By providing such Personal Information to us, by using the Site and/or our services and/or by participating in any programs that we may offer from time to time, you consent to our use of Personal Information disclosed by you for the purposes identified in this Privacy Policy.

Personal Information collected is used for event registrations, training, advertising and communications.

We may also log identifiable information including IP addresses, profile information, aggregate user data, and browser type, from users and visitors to the Site. This data is used to manage the Site, track usage and improve the Site services. This identifiable information may also be shared with third parties to provide more relevant services and notices to users and to provide you with access to related products and/or services through our members. User IP addresses may be recorded for security and monitoring purposes


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that is important to the association’s lobby efforts. We will provide you with the option to choose not to receive e-mails of this type, while still receiving e-mails relevant to your specific participation in our programs and receipt of our services.

Access to Your Personal Information Held by Us

We are committed to honest and open communication and will make your Personal Information available to you upon request. At your request, we will provide you with details of all of your Personal Information in our possession, what it is being used for, and to whom it has been disclosed. In some limited cases, we may be unable to access or provide some specific information. We will provide you with a reasonable rationale for any inability to release information.

You may send us a written request requiring that your Personal Information be deleted from our databases, or you may request that your Personal Information be updated or corrected to rectify any inaccuracies.

Ultimately, if you are dissatisfied with this Privacy Policy or our services in general, you may discontinue use thereof at any time and request that we delete your Personal Information from our systems.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Electronic Payments

All electronic payments are handled through PayPal and Authorize.net payment gateways. All information submitted to the card processor are confidential and OTA does not store any paper confidential information in its location or electronically in its system.

The Ontario Trucking Association is a certified merchant under the ControlScan program.

Retention and Safeguarding your Personal Information

We will retain your Personal Information for as long as it is required to fulfill our obligations to you as our customer. We will take all necessary and reasonable measures to safeguard that information from any unauthorized access. We use industry-standard encryption technology and advanced firewall systems to deter unwanted intruders.

As even the most sophisticated systems can be vulnerable, our policy is to delete information on our system that would benefit anyone other than you and us. As such, no credit card information is stored in any of our databases, thereby eliminating the possibility of improper or unauthorized access to your credit card information from our databases.

Disclosure of Personal Information

Notwithstanding the above, we may disclose personal information to a third party if such disclosure is necessary: (1) to conform to legal requirements or to respond to a summons, search warrant or other legal process received by us, whether or not a response is required by applicable law(s); (2) to enforce the Terms of Use of any program to protect our rights; or (3) to protect the safety of members of the public and users of the Site. We reserve the right to disclose personal information to any prospective successor in interest that is in good faith contemplating the acquisition of our business or substantially all of our assets. We further reserve the right to transfer all such personal information to such prospective successor in interest in the event of a sale, amalgamation, continuance or other transfer or conveyance of our business or substantially all of our assets.

Changes To This Privacy Policy

This Privacy Policy is effective as of January 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacypolicy@cantruck.ca.  Our privacy officer will review all written requests and will respond thereto within a reasonable time.

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