Maintenance Shops Struggling with Shortages, Costs
Friday March 11, 2022 | Business Conditions, Labour/HR/Driver Shortage, Technology & Equipment
Nearly all shops surveyed for the second annual State of Heavy-Duty Repair report compiled by Fullbay with the Technology & Maintenance Council were affected by parts and labour shortages in 2021, reports Truck News.
The report indicated 82% of repair shops suffered disruptions due to supply chain-related parts shortages, with 14% reporting “severe” disruptions.
Sixty-four per cent of shops found it “much” or “slightly” more difficult to hire technicians, even while 73% increased wages. But 19% of shops saw revenue growth in 2021.“This year’s report provides repair shops with essential insights and best practices to run their business,” said Fullbay CEO Patrick McKittrick. “The report offers commercial repair data you can’t find anywhere else with learnings on shop management, labor challenges and current industry parts shortages. It’s all designed to provide shops with a tool to benchmark their business against.”
The full report can be downloaded for
Meanwhile, parts, labor and overall repair costs are soaring for truck fleets, according to benchmarking reports conducted by the Technology & Maintenance Council (TMC) of the American Trucking Associations, and its data collection partner Decisiv and FleetNet America.
In the fourth quarter of 2021, average parts costs increased 2.72%, labor 3.71%, and parts and labor combined rose 3.71%.
More shocking are year-over-year comparisons, with labor costs up 14.26%, parts up 8.77%, and parts and labor combined up 10.81% compared to the fourth quarter in 2020.
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