The CBSA’s CARM Engagement team is offering a new series of webinars starting in 2024, including sessions tailored to small-medium sized businesses, CARM Release 2, and an Open Mic webinar to talk all things CARM with the agency.
CARM is a major transformative project which is changing the way CBSA assesses and collects duties on goods and services being imported into Canada.
More information on the webinar series is below and all sessions are available in both official languages. Please share with your clients and colleagues!
Webinar: Registering Your Small / Medium Business on the CARM Client Portal
The CBSA’s Assessment and Revenue Management (CARM) team is excited to offer a new series of shorter webinars dedicated to helping small and medium businesses understand how CARM may affect them while guiding them through the steps required to register on the CARM Client Portal.
Registration is required for these webinars. Please register using the link that corresponds to your preferred date/time.
| Webinar Registration – Registering Your Small / Medium Business on the CARM Client Portal | |||
| English | Thursday, January 11th, 2024 | 1:00pm – 2:00pm EST | Register |
| Tuesday, January 16th, 2024 | 7:00pm – 8:00pm EST | Register | |
| Thursday, January 25th, 2024 | 10:00am – 11:00am EST | Register | |
| Wednesday, January 31st, 2024 | 1:00pm – 2:00pm EST | Register | |
| Tuesday, February 6th, 2024 | 1:00pm – 2:00pm EST | Register | |
| Tuesday, March 19th, 2024 | 1:00pm – 2:00pm EST | Register | |
| French | Thursday, January 11th, 2024 | 3:00pm – 4:00pm EST | Register |
| Tuesday, January 23rd, 2024 | 6:00pm – 7:00pm EST | Register | |
| Wednesday, January 31st, 2024 | 10:00am – 11:00am EST | Register | |
| Tuesday, March 19th, 2024 | 3:00pm – 4:00pm EST | Register | |
Webinar: What You Need to Know with CARM Release 2
These webinars will focus on the key changes to understand and prepare prior to Release 2 of the CARM Client Portal.
Registration is required for these webinars. Please register using the link that corresponds to your preferred date/time.
| Webinar Registration – What You Need to Know with CARM Release 2 Webinar | |||
| English | Thursday, January 18th, 2024 | 1:00pm – 2:30pm EST | Register |
| Tuesday, February 13th, 2024 | 1:00pm – 2:30pm EST | Register | |
| Tuesday, March 26th, 2024 | 1:00pm – 2:30pm EST | Register | |
| French | Thursday, January 18th, 2024 | 3:00pm – 4:30pm EST | Register |
| Tuesday, March 26th, 2024 | 3:00pm – 4:30pm EST | Register | |
Webinar: Open Mic Sessions
Open Mic Sessions are an open forum where TCPs can attend to ask questions in English or French on topics covered in any of the webinars.
| Webinar Registration – Open Mic | |||
| Bilingual | Thursday, January 25th, 2024 | 1:00pm – 2:00pm EST | Register |
| Wednesday, March 27th, 2024 | 2:00pm – 3:00pm EST | Register | |
A reminder that you can continue to access important CARM support materials on the CARM Client Portal Onboarding Documentation section.
Please send any questions and comments to CBSA.CARM_Engagement-Engagement_de_la_GCRA.ASFC@cbsa-asfc.gc.ca.