{"id":3513,"date":"2023-03-10T15:33:28","date_gmt":"2023-03-10T15:33:28","guid":{"rendered":"https:\/\/cantruck.ca\/recruiting-retention-101-listen-to-drivers\/"},"modified":"2025-01-10T16:42:18","modified_gmt":"2025-01-10T16:42:18","slug":"recruiting-retention-101-listen-to-drivers","status":"publish","type":"post","link":"https:\/\/cantruck.ca\/fr\/recruiting-retention-101-listen-to-drivers\/","title":{"rendered":"Recruiting-Retention 101: Listen to Drivers"},"content":{"rendered":"
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The best way to recruit and retain drivers is to listen to them and offer open communication channels, say Canadian carriers who took part in the Truckload carriers Association annual convention Truckload 2023 in Orlando, Fla., on March 6.<\/p>\n<\/div>\n

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\u201cTrucking is all about your people \u2013 when you take care of your people, they take care of you,\u201d Wendell Erb, president and CEO, Erb Group of Companies, told TruckNews.com at the event.<\/p>\n<\/div>\n

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From Trucknews.com:<\/p>\n<\/div>\n

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Humility is also important for Erb. \u201cI drive truck myself, a lot of my operations people drive truck, nobody is above any job that we have. If I am going to ask somebody to do this, I wouldn\u2019t ask you if I wouldn\u2019t do it myself and I in fact I do do it myself. And I enjoy it,\u201d he said.<\/p>\n

TransPro Freight Systems pays attention to what types of freight drivers want to haul. General manager Peter Jenkins points out that drivers are properly remunerated for loads that are time consuming and difficult.<\/p>\n

The carrier, which has been placed in the TCA Hall of Fame for repeat winners, collects suggestions from its driver committee and sends out surveys. Action is taken where necessary, and another survey is sent out six months later to gauge how the changes were perceived.<\/p>\n

Jenkins provides all drivers with his contact details. \u201cI enjoy reading text messages from drivers,\u201d he said.<\/p>\n

TransPro offers an open-door policy, said director of safety Michael Frolick. \u201cThe more you engage with drivers, the more empathetic you become.\u201d<\/p>\n

Wellington Motor Freight creates an environment where people care about their work. \u201cWe are listening to our drivers all the time,\u201d said Michael Zelek, vice-president of human resources.<\/p>\n

Mark Seymour, president and CEO, Kriska Transportation Group, said his companies want to be an employer of choice and want employees to be happy with the choice. \u201cWe want them to stay. We want them to be proud. It is a race to be as best as we can possibly be.\u201d<\/p>\n

Seymour gave credit to the people who run and work in the businesses. \u201cWe talk a lot about the people who don\u2019t drive a truck supporting the people who do drive a truck. This recognition is voted on by our drivers, so it also recognizes the fact that the people who support them are working hard to do just that,\u201d he said.<\/p>\n

Full story here<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

The best way to recruit and retain drivers is to listen to them and offer open communication channels, say Canadian carriers who took part in the Truckload carriers Association annual…<\/p>\n","protected":false},"author":2,"featured_media":287,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[16,28],"tags":[92,255,222,1182,300,50],"class_list":["post-3513","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-conditions","category-labour-hr-driver-shortage","tag-driver-lifestyle","tag-driver-recruitment","tag-retention","tag-skills","tag-tca","tag-truck-drivers"],"acf":[],"_links":{"self":[{"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/posts\/3513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/comments?post=3513"}],"version-history":[{"count":0,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/posts\/3513\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/media\/287"}],"wp:attachment":[{"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/media?parent=3513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/categories?post=3513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/tags?post=3513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}