{"id":1977,"date":"2016-07-22T20:50:55","date_gmt":"2016-07-22T20:50:55","guid":{"rendered":"https:\/\/cantruck.ca\/survey-carriers-drivers-shortchanged-by-shipper-detention\/"},"modified":"2025-01-10T16:50:06","modified_gmt":"2025-01-10T16:50:06","slug":"survey-carriers-drivers-shortchanged-by-shipper-detention","status":"publish","type":"post","link":"https:\/\/cantruck.ca\/fr\/survey-carriers-drivers-shortchanged-by-shipper-detention\/","title":{"rendered":"Survey: Carriers, Drivers Shortchanged by Shipper Detention"},"content":{"rendered":"

A new survey takes a close look at the problem of how long truck drivers are detained by shippers and consignees and finds that nearly 63% of commercial truck drivers spend more than three hours waiting for their vehicle to be\u00a0loaded and unloaded.<\/p>\n

As reported by Today\u2019s Trucking, the DAT Solutions survey<\/a> found that\u00a0 out of the 247 carriers surveyed, 54%\u00a0reported typical detention times of three to four hours,\u00a0while 9% said it was common\u00a0to be detained five or more hours.<\/p>\n

Most of the carriers surveyed said they are seldom paid for detention,\u00a0and when\u00a0payment is offered, it does not cover the full business cost that results from the delay.<\/p>\n

Only 3% of carriers were paid on 90% or more of their detention claims, at a rate\u00a0between\u00a0$30 and $50 per hour, according to survey respondents. Even when the claims were paid,\u00a0however, that level of\u00a0compensation did not cover the opportunity costs to their business.<\/p>\n

Driver detention is an urgent issue that must be addressed by the industry, says Don\u00a0Thornton,\u00a0Senior VP at DAT Solutions. \u201cIt\u2019s a matter of fairness,\u00a0\u00bb he said. \u00ab\u00a0Many shippers and\u00a0receivers are lax about\u00a0their dock operations but it\u2019s the carriers and drivers who are forced to pay\u00a0for that inefficiency.\u00a0\u00bb<\/p>\n

Today\u2019s Trucking reports that 84% of respondents said detention is one of the top five business problems they face. By contrast, among the 50 freight brokers who responded to the survey, only\u00a020%\u00a0agreed that detention was one of their top five problems, while 78% said other issues had a\u00a0bigger impact on business.<\/p>\n

Carriers were\u00a0often forced to turn down\u00a0other loads while their trucks were detained and unavailable.<\/p>\n

Freight brokers who were reimbursed by their shipper customers were twice as likely to\u00a0compensate carriers\u00a0for detention. Two-thirds of brokers surveyed said they paid detention only\u00a0when they could collect the fee\u00a0from the shipper or consignee, while the other one-third of brokers\u00a0paid detention whenever carriers\u00a0complained.<\/p>\n

Full details of the DAT Detention Survey can be found at\u00a0www.dat.com\/detention<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

A new survey takes a close look at the problem of how long truck drivers are detained by shippers and consignees and finds that nearly 63% of commercial truck drivers…<\/p>\n","protected":false},"author":2,"featured_media":250,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[16,28],"tags":[91,75,98,24,688],"class_list":["post-1977","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-conditions","category-labour-hr-driver-shortage","tag-detention-time","tag-hours-of-service","tag-shippers","tag-supply-chain","tag-waiting-time"],"acf":[],"_links":{"self":[{"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/posts\/1977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/comments?post=1977"}],"version-history":[{"count":0,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/posts\/1977\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/media\/250"}],"wp:attachment":[{"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/media?parent=1977"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/categories?post=1977"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cantruck.ca\/fr\/wp-json\/wp\/v2\/tags?post=1977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}